Premium Training & Support
$13,706.28
International, Hawaii and Alaska Training & Support

 

Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time.  These requests are handled over the phone, by email or by web video.  They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period.  For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended, premium or international support package.

International Support is available upon request, please contact support@macroscopicsolutions.com for more information.  A representative will respond within 1 hour during regular business hours (US EST or EDT).

International support includes all insured delivery fees and a 3 day training program for the client.  The client can invite affiliated faculty, students and other associates for one-on-one training sessions.  These trains sessions allow a wide range of Macropod users to become specialists at imaging and 3D modeling the specimens they regularly work with.

Macroscopic Solutions will send a technician approximately 1 month after the date of delivery.  This allows the client to gather some experience prior to the on-site training, giving the client further insight into the types of questions they should be asking.

Macroscopic Solutions technicians maintain close contact after on-site training occurs to ensure proper handling and use of the system.

Premium Training & Support
$13,706.28
Premium Training & Support

 

Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time.  These requests are handled over the phone, by email or by web video.  They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period.  For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended or premium support package for you.

Premium Support is provided to customers who would like to train multiple members of their research group over an extended period of time.  A trained professional from Macroscopic Solutions will visit the customers location subsequent to delivery in order to describe the capabilities and train all colleagues wishing to use Macroscopic Solutions systems.  This is one of two provided on site visitations included with Premium Support.  Support by phone, email and web video is extended from a 30 day period to a 3 year period for any customers acquiring immediate assistance.  A second onsite visitation is also included with the Premium Support package.  This is helpful when components of Macroscopic Solutions systems are upgraded throughout time or the customer has an influx of new colleagues, employees, students, etc. to train that were not present during the initial training and support session.

 

For any researcher, it is important to fully understand how the Macropod works best for you. With your purchase, we offer three levels of support to meet your personal imaging needs: Basic, Extended, or Premium.

Extended Bundle:

Comes with personal delivery, set-up and demonstration; and online consultations and support for 1 year.

Premium Bundle:

Comes with personal delivery, set-up and demonstration; secondary visitation upon request; and online consultations and support for 3 years.

 

Premium Training & Support
$7,689.30
Extended Training & Support

 

Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time.  These requests are handled over the phone, by email or by web video.  They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period.  For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended or premium support package for you.

Extended Support is provided to customers who would like to train multiple members of their research group over an extended period of time.  A trained professional from Macroscopic Solutions will visit the customers location subsequent to delivery in order to describe the capabilities and train all colleagues wishing to use Macroscopic Solutions systems.  Support by phone, email and web video is extended from a 30 day period to a 1 year period for any customers acquiring immediate assistance.

For any researcher, it is important to fully understand how the Macropod works best for you. With your purchase, we offer three levels of support to meet your personal imaging needs: Basic, Extended, or Premium.

Extended Bundle:

Comes with personal delivery, set-up and demonstration; and online consultations and support for 1 year.

Premium Bundle:

Comes with personal delivery, set-up and demonstration; secondary visitation upon request; and online consultations and support for 3 years.

 

Fluorescence KitFluorescence Kit
$599.00
Fluorescence Kit

The Excitation Filters will convert the Macropod into a system that is capable of capturing fluorescence.  They will work with any camera utilizing the MT-24 EX Dual twin lite flash by Canon.  It is recommended that the Macropod be used for magnifications greater than 5x due to the reduced levels of light being emitted.

Blue excitation fluorescence filters are designed with a narrow passband excitation range (20 nanometers) in order to minimize autofluorescence and photobleaching. The longpass barrier (emission) filter is capable of transmitting signals from green, yellow, and red fluorophores that have significant absorption in the upper blue wavelength region. The filters have a longpass dichromatic mirror with a cut-on wavelength of 505 nanometers.

Motion Control Service and Repair
$580.43
Camera Err 20 or Err 30 Service and Repair

If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:

Macroscopic Solutions
ATTN: Repairs
222 Pitkin St
East Hartford, CT 06108

The total cost covers component repair, testing, cleaning and return postage.  If additional parts or repairs are necessary, we will inform you of any balance due prior to starting the work.

Description of Problem/Symptoms

Camera shows Error 20 or Error 30. Camera needs Mirror Box Ass’y. Camera will be checked, cleaned and repaired to good working order and functional test. If additional parts are needed, an updated balance will be sent subsequent to payment.

Send with the following accessories: Body Cap, Eyecup, No Battery, No Media Card

Description

Gross Price

Net Price

Labor

$398.00

$398.00

Parts & Return Shipping

$182.43

$182.43

Total Charge

$580.43

Thank you for choosing Macroscopic Solutions!

Motion Control Service and Repair
$478.43
Camera Body Repair: Error 20

If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:

Macroscopic Solutions
ATTN: Repairs
1 Technology Dr
Tolland CT 06084

The total cost covers component repair, testing, cleaning and return postage.

Thank you for choosing Macroscopic Solutions!

X, Y Translational Stage for Micro/Macro Panoramic ImagingX, Y Translational Stage for Micro/Macro Panoramic Imaging
$129.00
Adapter Plate for Fixing Rotary and Translational Stages

The base plate is designed to fix the x, y translational stage (not included) and the rotary stage (not included) to a sturdy platform.  IMG_8521

Motion Control Service and Repair
$119.00
Motion Control Service and Repair

If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:

Macroscopic Solutions
Attn: Imaging Services
222 Pitkin St
East Hartford CT 06108

The total cost covers component repair, testing, cleaning and return postage.

Thank you for choosing Macroscopic Solutions!

Macropod PRO 3D & Micro Kit – Precision Portable Microscope for Focus Stacking, Photogrammetry, and Advanced Imaging
$79.00
5mm Scale, 027 (calibrated to 0.1mm, 5mm range)

5mm Scale, 027 (calibrated to 0.1mm, 5mm range)

X, Y Translational Stage for Micro/Macro Panoramic ImagingX, Y Translational Stage for Micro/Macro Panoramic Imaging
$79.00
L Plate for Mounting Specimens on Translational Stage

The L base plate is designed to mount samples to the x, y translational stage (not included).

X, Y Translational Stage for Micro/Macro Panoramic Imaging

X, Y Translational Stage for Micro/Macro Panoramic Imaging

Corylus americana, Leaf Texture from Fenton River
$59.00
Corylus americana, Leaf Texture from Fenton River

Corylus americana, the American Hazelnut, is a species of the genus Corylus that is native to eastern North America. It is a medium to large shrub that under some conditions can take the form of a small tree.

Internal Mold of a Turretellid Gastropod: Fossil
$59.00
Internal Mold of a Turretellid Gastropod: Fossil

The Gastropoda or gastropods, more commonly known as snails and slugs, are a large taxonomic class within the phylumMollusca. The class Gastropoda includes snails and slugs of all kinds and all sizes from microscopic to large. There are many thousands of species of sea snails and sea slugs, as well as freshwater snails, freshwater limpetsland snails and land slugs.

The class Gastropoda contains a vast total of named species, second only to the insects in overall number. The fossil history of this class goes back to the Late Cambrian. There are 611 families of gastropods known, of which 202 are extinct and appear only in the fossil record.

Ruby-throated Hummingbird Tail Feather: 3D Model
$59.00
Hatching Stick Insect

The Phasmatodea are an order of insects, whose members are variously known as stick insects (in Europe and Australasia), walking sticks or stick-bugs (in the United States and Canada), phasmidsghost insects and leaf insects (generally the family Phylliidae). The ordinal name is derived from the Ancient Greek φάσμα phasma, meaning an apparition or phantom, and refers to the resemblance of many species to sticks or leaves. Their natural camouflage can make them extremely difficult to spot. Phasmatodea can be found all over the world in warmer zones, especially the tropics and subtropics. The greatest diversity is found in Southeast Asia and South America, followed by Australia. Phasmids also have a considerable presence in the continental United States, mainly in the Southeast.

3D Modeling
$59.00
Ruby-throated Hummingbird Tail Feather: 3D Model

This hummingbird is from 7 to 9 cm (2.8 to 3.5 in) long and has an 8 to 11 cm (3.1 to 4.3 in) wingspan. Weight can range from 2 to 6 g (0.071 to 0.212 oz), with males averaging 3.4 g (0.12 oz) against the slightly larger female which averages 3.8 g (0.13 oz).[3][4] Adults are metallic green above and greyish white below, with near-black wings. Their bill, at up to 2 cm (0.79 in), is long, straight, and very slender. As in all hummingbirds, the toes and feet of this species are quite small, with a middle toe of around 0.6 cm (0.24 in) and a tarsus of approximately 0.4 cm (0.16 in). The ruby-throated hummingbird can only fox-trot if it wants to move along a branch, though it can scratch its head and neck with its feet.