International, Hawaii and Alaska Training & Support
Whole Drawer Digitization 3rd Axes Conversion
Macropod Petrographic
The Macropod PETROGRAPHIC is a rigid photomacrography system that allows slides/thin sections to be imaged and analyzed in plain light and cross polarized light.
Customer matched zone "International"
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International, Hawaii and Alaska Training & Support
Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time. These requests are handled over the phone, by email or by web video. They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period. For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended, premium or international support package.
International Support is available upon request, please contact support@macroscopicsolutions.com for more information. A representative will respond within 1 hour during regular business hours (US EST or EDT).
International support includes all insured delivery fees and a 3 day training program for the client. The client can invite affiliated faculty, students and other associates for one-on-one training sessions. These trains sessions allow a wide range of Macropod users to become specialists at imaging and 3D modeling the specimens they regularly work with.
Macroscopic Solutions will send a technician approximately 1 month after the date of delivery. This allows the client to gather some experience prior to the on-site training, giving the client further insight into the types of questions they should be asking.
Macroscopic Solutions technicians maintain close contact after on-site training occurs to ensure proper handling and use of the system.
Premium Training & Support
Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time. These requests are handled over the phone, by email or by web video. They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period. For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended or premium support package for you.
Premium Support is provided to customers who would like to train multiple members of their research group over an extended period of time. A trained professional from Macroscopic Solutions will visit the customers location subsequent to delivery in order to describe the capabilities and train all colleagues wishing to use Macroscopic Solutions systems. This is one of two provided on site visitations included with Premium Support. Support by phone, email and web video is extended from a 30 day period to a 3 year period for any customers acquiring immediate assistance. A second onsite visitation is also included with the Premium Support package. This is helpful when components of Macroscopic Solutions systems are upgraded throughout time or the customer has an influx of new colleagues, employees, students, etc. to train that were not present during the initial training and support session.
For any researcher, it is important to fully understand how the Macropod works best for you. With your purchase, we offer three levels of support to meet your personal imaging needs: Basic, Extended, or Premium.
Extended Bundle:
Comes with personal delivery, set-up and demonstration; and online consultations and support for 1 year.
Premium Bundle:
Comes with personal delivery, set-up and demonstration; secondary visitation upon request; and online consultations and support for 3 years.
Whole Drawer Digitization 3rd Axes Conversion
Bring industrial precision to scientific imaging with the Macropod Core 3rd Axes Conversion — an advanced upgrade enabling large-format panoramic imaging, 3-axis automation, and precision focus stacking. This system is engineered for clients requiring high-resolution documentation of core boxes, entomology drawers, tree cores, soil boxes, and other elongated specimens with substantial length and width.
Key Features
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Full 3-Axis Automation: Adds a third linear rail to your Macropod Core system for complete X-Y-Z motion control, enabling seamless panoramic captures and automated focus stacking across large subjects.
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Panoramic Imaging Workflow: Perfect for digitizing entire drawers or trays, the 3rd axis ensures complete coverage without manual repositioning.
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Unmatched Precision: Each axis is guided by carbon-fiber rails and tension-cable alignment, ensuring micrometer-level accuracy across large surfaces.
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Broad Compatibility: Designed for core box imaging, whole-drawer insect digitization, geological core photography, and botanical tray scanning.
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High-Resolution Outputs: Produces photogrammetric datasets and stitched mosaics suitable for measurement, AI training, or 3D modeling.
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Open Workflow: Integrates with software like Agisoft Metashape, Zerene Stacker, and Helicon Focus for photogrammetry and image stacking.
Video Demonstration
The complete playlist can be viewed on our YouTube Channel here: https://www.youtube.com/watch?v=Whoa4jDUYo8&list=PLcKIGvtblfut6S-o7jE01siFfMwwFHQsO
Extended Training & Support
Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time. These requests are handled over the phone, by email or by web video. They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period. For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended or premium support package for you.
Extended Support is provided to customers who would like to train multiple members of their research group over an extended period of time. A trained professional from Macroscopic Solutions will visit the customers location subsequent to delivery in order to describe the capabilities and train all colleagues wishing to use Macroscopic Solutions systems. Support by phone, email and web video is extended from a 30 day period to a 1 year period for any customers acquiring immediate assistance.
For any researcher, it is important to fully understand how the Macropod works best for you. With your purchase, we offer three levels of support to meet your personal imaging needs: Basic, Extended, or Premium.
Extended Bundle:
Comes with personal delivery, set-up and demonstration; and online consultations and support for 1 year.
Premium Bundle:
Comes with personal delivery, set-up and demonstration; secondary visitation upon request; and online consultations and support for 3 years.
Select options
This product has multiple variants. The options may be chosen on the product page
Accessories
Camera Err 20 or Err 30 Service and Repair
If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:
Macroscopic Solutions
ATTN: Repairs
222 Pitkin St
East Hartford, CT 06108
The total cost covers component repair, testing, cleaning and return postage. If additional parts or repairs are necessary, we will inform you of any balance due prior to starting the work.
Description of Problem/Symptoms
Camera shows Error 20 or Error 30. Camera needs Mirror Box Ass’y. Camera will be checked, cleaned and repaired to good working order and functional test. If additional parts are needed, an updated balance will be sent subsequent to payment.
Send with the following accessories: Body Cap, Eyecup, No Battery, No Media Card
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Description |
Gross Price |
Net Price |
|
Labor |
$398.00 |
$398.00 |
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Parts & Return Shipping |
$182.43 |
$182.43 |
|
Total Charge |
$580.43 |
Thank you for choosing Macroscopic Solutions!
Camera Body Repair: Error 20
If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:
Macroscopic Solutions
ATTN: Repairs
1 Technology Dr
Tolland CT 06084
The total cost covers component repair, testing, cleaning and return postage.
Thank you for choosing Macroscopic Solutions!
Motion Control Service and Repair
If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:
Macroscopic Solutions
Attn: Imaging Services
222 Pitkin St
East Hartford CT 06108
The total cost covers component repair, testing, cleaning and return postage.
Thank you for choosing Macroscopic Solutions!
Turtledove Diffusers: Godox MF12 Wireless Flash (Set of 2)
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This diffuser is custom designed for the Godox MF12 Twin Lite Macro Flash. The inner deflector reflects light onto the conical structure of the diffuser. This section projects soft light onto your subject without losing too much light form the source. These diffusers are a must have for any photographer working with the MF12 Flash by Godox! These dual diffusers no longer warm the subject and cast a brighter, more lively look onto your subject. Phew!! A rigid macro diffuser that withstands heavy field use. Mirror tests shown below indicate the level of diffusion offered by the Turtledove Diffusers. Flash and camera settings are at Flash 1/32, EXP 1/200, f4.0, and ISO 200. |
Turtledove Diffusers: MT-26EX-RT Twin Lite Flash
This diffuser is custom designed for the Canon MT-26EX-RT Twin Lite Macro Flash. The inner deflector reflects light onto the conical structure of the diffuser. This section projects soft light onto your subject without losing too much light form the source. These diffusers are a must have for any photographer working with the MT-26EX-RT Flash by Canon!
These dual diffusers no longer warm the subject and cast a brighter, more lively look onto your subject. Phew!! A rigid macro diffuser that works well in heavy field use.
Mirror tests shown below indicate the level of diffusion offered by the Turtledove Diffusers. Flash and camera settings are at Flash 1/32, EXP 1/200, f4.0, and ISO 200.
Turtledove Diffusers: Yongnuo YN-24EX TTL Macro Flash
This diffuser is custom designed for the Yongnuo YN-24EX TTL Twin Lite Macro Flash. The inner deflector reflects light onto the conical structure of the diffuser. This section projects soft light onto your subject without losing too much light form the source. These diffusers are a must have for any photographer working with the YN-24EX TTL Flash by Yongnuo!
These dual diffusers no longer warm the subject and cast a brighter, more lively look onto your subject. Phew!! A rigid macro diffuser to withstand heavy field use.
Mirror tests shown below indicate the level of diffusion offered by the Turtledove Diffusers. Flash and camera settings are at Flash 1/32, EXP 1/200, f4.0, and ISO 200.
Turtledove Diffusers: Canon MT-24 EX Twin Lite Flash
This diffuser is custom designed for the Canon MT-24EX Twin Lite Macro Flash. The inner deflector reflects light onto the conical structure of the diffuser. This section projects soft light onto your subject without losing too much light form the source. These diffusers are a must have for any photographer working with the MT-24 EX Flash by Canon!
NOTE* This older diffuser shown in the video below created a slight warming effect and a manual color temperature of ~5000 K needed to be used to mitigate. These dual diffusers no longer warm the subject and cast a brighter, more lively look onto your subject. Phew!! A rigid macro diffuser to withstand all heavy field use.
Mirror tests shown below indicate the level of diffusion offered by the Turtledove Diffusers. Flash and camera settings are at Flash 1/32, EXP 1/200, f4.0, and ISO 200.
Diffuser for Canon RF 100mm Macro
$49
This diffuser is custom designed for the Canon RF 100mm lens and incorporates a snug one-directional twist lock fit. The length of this diffuser provides enough flexibility to get the most out of your working distances while maximizing the amount of light that gets reflected back onto your target. Made to work under close working distances only. The front nose cup design reflects light around the sides of the specimen in combination with an integrated Lieberkuhn reflector to maximize retro-reflectance and illumination. This diffuser is a must have for any photographer working with the RF 100 mm Macro lens by Canon!
Customer Feedback
“I’m finding the model I have is improving my light a lot.” – Nolie
Diffuser for Canon M-PE 65mm 1-5x
$49
This diffuser is custom designed for the Canon MP-E 65mm 1-5x lens. The length of this diffuser provides enough flexibility to get the most out of your working distances along the 1-5x range, while maximizing the amount of light that gets reflected back onto your target. The dome design reflects light around the sides of the specimen in combination with an integrated Lieberkuhn reflector to maximize retro-reflectance and illumination. This diffuser is a must have for any photographer working with the MP-E 65 mm 1-5x lens by Canon!
Customer Feedback
“I’m finding the model I have is improving my light a lot.” – Nolie
Diffuser for Mitutoyo M Plan APO Objectives
$49.00
On a microscope or on a photographic system, like the Macropod PRO 3D, this diffuser set (3 in total) yield phenomenal results. They are custom designed for the Mitutoyo M Plan APO Objectives and can combine the properties of reflected and transmitted illumination. Using focus staking techniques, the lens shades stop light from entering the objectives glass while the white surface reflects diffuse light onto the sample. When observing microscope slides, the diffusers can reflect transmitted light back onto opaque materials such as gold and iron inclusions found in geological thin sections.
The diffuser with the smallest aperture with shade is for the 50-100x range, the diffuser with a large aperture with shade is for the 7.5-20x range and the diffuser with a large aperture and no shade is for the 1x-5x range. The shade is a Lieberkuhn reflector designed to stop light from entering the objective at the source. The white reflective surface is designed to softly illuminate the sample. These diffusers work exceptionally well for the Mitutoyo range.
Customer Feedback
“I’m finding the model I have is improving my light a lot.” – Nolie