Extended Training & Support

$6,689.30

 

Basic Support is provided to all of Macroscopic Solutions customers for a limited period of time.  These requests are handled over the phone, by email or by web video.  They are available for 30 days after the date of purchase, there is a fee associated with assistance related to training beyond the 30 day time period.  For those seeking additional, on-site and hands-on training and support, please consider purchasing the extended or premium support package for you.

Extended Support is provided to customers who would like to train multiple members of their research group over an extended period of time.  A trained professional from Macroscopic Solutions will visit the customers location subsequent to delivery in order to describe the capabilities and train all colleagues wishing to use Macroscopic Solutions systems.  Support by phone, email and web video is extended from a 30 day period to a 1 year period for any customers acquiring immediate assistance.

For any researcher, it is important to fully understand how the Macropod works best for you. With your purchase, we offer three levels of support to meet your personal imaging needs: Basic, Extended, or Premium.

Extended Bundle:

Comes with personal delivery, set-up and demonstration; and online consultations and support for 1 year.

Premium Bundle:

Comes with personal delivery, set-up and demonstration; secondary visitation upon request; and online consultations and support for 3 years.

 

Fluorescence Kit

$599.00

The Excitation Filters will convert the Macropod into a system that is capable of capturing fluorescence.  They will work with any camera utilizing the MT-24 EX Dual twin lite flash by Canon.  It is recommended that the Macropod be used for magnifications greater than 5x due to the reduced levels of light being emitted.

Blue excitation fluorescence filters are designed with a narrow passband excitation range (20 nanometers) in order to minimize autofluorescence and photobleaching. The longpass barrier (emission) filter is capable of transmitting signals from green, yellow, and red fluorophores that have significant absorption in the upper blue wavelength region. The filters have a longpass dichromatic mirror with a cut-on wavelength of 505 nanometers.

Select options This product has multiple variants. The options may be chosen on the product page

Petrographic Analyzer

$599.00

The device is made to work with specific flash units.  We have options from the Yongnuo YN-24EX, Canon MT-26EX-RT, Canon MT 24EX and Godox MF12 (Recommended).  We strongly recommend using the Godox MF12 Flash units as they are wireless and allow for seamless control with the flash unit.  Flash units are not required, but recommended when imaging.  The analyzers are equipped with LED lights.

Camera Err 20 or Err 30 Service and Repair

$580.43

If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:

Macroscopic Solutions
ATTN: Repairs
222 Pitkin St
East Hartford, CT 06108

The total cost covers component repair, testing, cleaning and return postage.  If additional parts or repairs are necessary, we will inform you of any balance due prior to starting the work.

Description of Problem/Symptoms

Camera shows Error 20 or Error 30. Camera needs Mirror Box Ass’y. Camera will be checked, cleaned and repaired to good working order and functional test. If additional parts are needed, an updated balance will be sent subsequent to payment.

Send with the following accessories: Body Cap, Eyecup, No Battery, No Media Card

Description

Gross Price

Net Price

Labor

$398.00

$398.00

Parts & Return Shipping

$182.43

$182.43

Total Charge

$580.43

Thank you for choosing Macroscopic Solutions!

Camera Body Repair: Error 20

$478.43

If a hardware component of the Macropod product line is in need of repair and out of warranty, please purchase a repair request and send your part to:

Macroscopic Solutions
ATTN: Repairs
1 Technology Dr
Tolland CT 06084

The total cost covers component repair, testing, cleaning and return postage.

Thank you for choosing Macroscopic Solutions!

Select options This product has multiple variants. The options may be chosen on the product page

Journal Etchings

$19.00$400.00

Extremely fine print in an 18th century journal. The word best has been written over text that has been etched out. We imaged the fibers to find out what it use to say….. scandalous!

Select options This product has multiple variants. The options may be chosen on the product page

Journal Etchings

$19.00$400.00

Extremely fine print in an 18th century journal. The word best has been written over text that has been etched out. We imaged the fibers to find out what it use to say….. scandalous!

Select options This product has multiple variants. The options may be chosen on the product page

Journal Etchings

$19.00$400.00

Extremely fine print in an 18th century journal. The word best has been written over text that has been etched out. We imaged the fibers to find out what it use to say….. scandalous!

Select options This product has multiple variants. The options may be chosen on the product page

Journal Etchings

$19.00$400.00

Extremely fine print in an 18th century journal. The word best has been written over text that has been etched out. We imaged the fibers to find out what it use to say….. scandalous!