Customer learning center

Videos, walkthroughs, and customer conversations

Choose the kind of help you need: step-by-step setup, a practical real-sample workflow, or a conversation with another scientist using Macroscopic Solutions equipment.

Written guides & downloads All videos on YouTube

Not every helpful video is a tutorial.Customer conversations and real-world walkthroughs now have their own collections, separate from step-by-step product instruction.

Macropod Chatter podcast

Customer conversations

Mark Smith talks with scientists and customers about the imaging problems they are solving, the specimens they work with, and what they have learned in practice.

Conversation with Dr. HirmasWhy soil scans look blurry: AV mode vs. manualA real troubleshooting conversation about exposure control, blur, and getting more reliable soil-scan results.Watch conversation →

Conversation with Dr. Michael Caterino, Clemson UniversityEntomology, collections, and scientific imagingA customer conversation about specimen imaging, biodiversity collections, and the practical needs of entomology research.Watch conversation →

Conversation with Dr. Ryan Whitehouse, Rochester Museum of Natural HistoryImaging for natural-history collectionsA museum-centered discussion about collections, documentation, and building useful digital specimen records.Watch conversation →

Conversation with Dr. Michael Branstetter, USDAUSDA research and specimen digitizationAn extended customer discussion about research imaging, entomology, and digitizing challenging scientific specimens.Watch conversation →

Open the complete Macropod Chatter podcast →

Guided real-world workflows

Helpful walkthroughs and demonstrations

These are not setup manuals. They show complete specimens, research examples, presentations, troubleshooting, and finished imaging or 3D-modeling work.

Presentations

Macroscopic Solutions Presentations

Recorded presentations, research examples, and broader Macroscopic Solutions workflow talks.

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Guided tutorials

Walkthroughs

Practical walkthroughs for Macropod capture, processing, and customer workflow questions.

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Examples

The Daily Close-Up

Short close-up imaging examples that show what high-resolution macro and microscopy workflows can reveal.

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Step-by-step instruction

Tutorials and system setup

Choose the system, software, or support task that matches your equipment. These playlists are organized for customers who need repeatable instructions.