Privacy
Privacy Policy.
This privacy policy describes how Macroscopic Solutions may collect and use information submitted through the website, quote workflows, checkout, support, and customer communications.
Last updated: July 9, 2026Information collected
Macroscopic Solutions may collect contact details, billing and shipping information, institutional affiliation, educational-license eligibility information, quote requirements, sample or workflow descriptions, support messages, checkout details, and website-use information.
Payment information may be handled through payment processors or commerce platforms and may not be stored directly by Macroscopic Solutions in full card form.
How information is used
Information may be used to answer inquiries, prepare quotes, process orders, deliver software licenses, coordinate shipping, provide support, verify educational eligibility, improve the website, and communicate about relevant products or services.
Macroscopic Solutions may share limited information with service providers, payment processors, shipping carriers, software publishers, manufacturers, distributors, tax or accounting providers, and professional advisors when needed to fulfill a transaction or comply with obligations.
Customer control and contact
Customers may contact Macroscopic Solutions to request updates to contact information, ask privacy questions, or request reasonable assistance related to website data.
Do not submit confidential, regulated, export-controlled, patient, classified, or sensitive personal information through the website unless Macroscopic Solutions has agreed in writing to receive it through an approved channel.
These website policies are intended to make purchasing and site use easier to understand. Final written quotes, invoices, manufacturer warranty terms, and software license agreements may include more specific terms.