Policy center
Legal, warranty, website, and purchasing policies.
This policy center organizes the practical terms customers, institutions, purchasing departments, and site visitors may need before buying, requesting a quote, using website materials, or operating Macroscopic Solutions equipment.
Last updated: July 9, 2026How to use this page
These policies are provided for website clarity and purchasing guidance. Final written quotes, invoices, purchase agreements, software license terms, and manufacturer warranty documents control when they state different or more specific terms.
For institution-specific terms, purchase orders, export restrictions, freight requirements, or custom system acceptance criteria, contact Macroscopic Solutions before placing an order.
Terms and Conditions
Purchasing, quotes, pricing, taxes, payment, cancellations, software, and order terms.
Warranty and Service Policy
Warranty handling for Macroscopic Solutions assemblies, third-party equipment, service, training, and support.
Shipping, Returns, and Freight
Freight quotes, delivery inspection, configured systems, returns, software delivery, and damage claims.
Privacy Policy
How inquiry, quote, checkout, support, and website-use information may be collected and used.
Website, Copyright, and Brand Use
Website content, images, videos, model files, product photos, trademarks, and brand-use guidance.
Safety and Use Disclaimers
Use of imaging systems, optics, lighting, motion hardware, electronics, and scientific workflows.
Accessibility Statement
Accessibility goals, feedback contact, and assistance options for website users.
Quote Workflow and Institutional Purchasing
Quote-reviewed systems, educational eligibility, purchase orders, tax-exempt purchases, and procurement support.